Shipping Policy
Last updated: July 22, 2025
At Conturno, we ship all orders with care, clarity, and full transparency. Please review our shipping terms before placing your order.
🚚 Order Processing Time
All orders are processed within 3–6 business days
(Monday to Friday, excluding public holidays).
🌍 Estimated Shipping Time
Shipping times vary depending on your location.
Most orders are delivered within:
📦 2–4 business days after dispatch
➡️ Total delivery estimate: Up to 10 business days from the date of purchase
📦 Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number.
You can track your package in real-time via the carrier's website.
⚠️ Shipping Delays & Disclaimer
We are not responsible for delays caused by:
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Customs procedures
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Weather disruptions
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Carrier errors or local delivery issues
📍 If Tracking Shows “Delivered” But You Haven’t Received It:
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First, check with your local postal office or building reception.
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If the issue is not resolved, contact us and we’ll assist you in investigating further.
💬 Questions?
We’re here to help!
📩 Contact us at info@conturno.com with any concerns.