Privacy Policy

Last updated: July 22, 2025

This Privacy Policy describes how Conturno™ (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://conturno.com (the “Site”).

1. Personal Information We Collect

When you browse our Site or make a purchase, we may collect the following personal data:

  • Your name, email address, phone number

  • Shipping and billing addresses

  • Payment details (processed securely via trusted providers)

  • Order history and product preferences

  • Browsing activity (e.g. pages viewed, time on site, device info)

We collect this data to:

  • Process and ship your backpack order

  • Provide order confirmations, updates, and customer support

  • Prevent fraud and ensure secure transactions

  • Improve our product offerings and optimize user experience

2. Sharing Your Information

We only share your information with third parties necessary to operate our business:

  • Shopify – our eCommerce platform

  • Payment processors – e.g. Shopify Payments, PayPal

  • Shipping & logistics providers – to fulfill your backpack delivery

  • Analytics tools – to better understand site performance and improve your experience

We do not sell, rent, or trade your personal information. Ever.

3. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Provide a personalized shopping experience

  • Analyze traffic and optimize performance

You can control cookies via your browser settings. Disabling cookies may affect some functionalities of the Site.

4. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill your orders

  • Comply with legal, tax, and accounting obligations

  • Improve our products and services

You may request deletion of your personal information by contacting us at info@conturno.com.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of personal data

  • Object to specific types of data processing

  • Withdraw consent (e.g. unsubscribe from emails)

To exercise these rights, reach out anytime at info@conturno.com.

6. Minors

Our Site is not intended for individuals under the age of 16.
We do not knowingly collect data from children. If such data is discovered, we will delete it immediately.

7. Changes to This Policy

We may occasionally update this Privacy Policy.
Any changes will be reflected on this page, along with the “Last Updated” date above.