Return Policy

Last updated: July 22, 2025

At Conturno™, we stand behind the quality of our products and want you to feel confident with every purchase. Please review our return policy below.

🔁 Returns Are Accepted If:

• The item is unused, in its original packaging, and

• There is a valid reason, such as:
  • Product defect
  • Incorrect item received
  • Shipping damage

❌ We Cannot Accept Returns If:

• You changed your mind or no longer want the item

• The product matches the size, color, or model selected in your order

• The item has been used, worn, or is no longer in its original condition

📦 Return Conditions:

• Return requests must be made within 30 days of delivery

• Return shipping costs are the customer’s responsibility (unless the issue was our fault)

• If the issue was caused by us or our supplier, we’ll provide a free replacement or full refund

🛠️ How to Request a Return:

Please email us at info@conturno.com with the following:

1. Your order number

2. A clear photo of the product

3. A brief description of the issue

Our support team will review your request and respond within 1–2 business days.

We reserve the right to decline return requests that do not meet the above conditions.

Thank you for your trust in Conturno™ — built for smarter journeys.